Terms & Privacy

Terms and Conditions

1 - Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

2 - Privacy Policy

We do not store any personally identifying details about visitors. Any details collected during subsequent communication away from the website may be destroyed at your request.

3 - Credit

This document is based on an SEQ Legal precedent available at Website Law. Premium forms available from SEQ Legal include saas terms and conditions.

4 - Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

(a) republish material from this website (including republication on another website);
(b) sell, rent or sub-license material from the website;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

5 - Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website for any purposes related to marketing without our express written consent.

6 - Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

7 - Limited warranties

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

8 - Limitations and exclusions of liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.

9 - Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.

10 - Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

11 - Variation

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

12 - Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

13 - Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

14 - Exclusion of third party rights

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

15 - Entire agreement

These terms and conditions constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

16 - Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

17 - Our details

The full name of our company is West London Waste Authority
Our registered address is West London Waste, Civic Centre, Lampton Road, Hounslow, TW3 4DN
You can contact us by email to info@westlondonwaste.gov.uk

Privacy

1.      Introduction

1.1   We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2   By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.


2.      Credit

2.1   This document was created using a template from SEQ Legal (http://www.seqlegal.com).


3.      Collecting personal information

3.1   We may collect, store and use the following kinds of personal information:

(a)   information that you provide to us when using the services on our website, or that is generated in the course of the use of those services;

(b)   information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication; and

(c)    any other personal information that you choose to send to us.

3.2   Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.


4.      Using personal information

4.1   Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2   We may use your personal information to:

(a)   [supply to you services purchased through our website];

(b)   [send you non-marketing commercial communications];

4.3   We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.


5.      Disclosing personal information

5.1   We may disclose your personal information to any of our employees insofar as reasonably necessary for the purposes set out in this policy.

5.2   We may disclose your personal information:

(a)   to the extent that we are required to do so by law;

5.4   Except as provided in this policy, we will not provide your personal information to third parties.


6.      Retaining personal information

6.1   This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2   Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3   Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a)   to the extent that we are required to do so by law;

(b)   if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).


8.      Security of personal information

8.1   We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2   We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

8.3   All electronic financial transactions entered into through our website will be protected by encryption technology.

8.4   You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8.5   You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).


9.      Amendments

9.1   We may update this policy from time to time by publishing a new version on our website.

9.2   You should check this page occasionally to ensure you are happy with any changes to this policy.


10.    Your rights

10.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)   the payment of a fee (currently fixed at GBP 10); and

(b)   the supply of appropriate evidence of your identity .

10.2 We may withhold personal information that you request to the extent permitted by law.

10.3 You may instruct us at any time not to process your personal information for marketing purposes.

10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.


11.    Third party websites

11.1 Our website includes hyperlinks to, and details of, third party websites.

11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.


12.    Updating information

12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.


13.    Cookies

13.1 Our website uses cookies.

13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

13.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

13.7 Most browsers allow you to refuse to accept cookies; for example:

(a)   in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";

(b)   in Firefox (version 47) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and

(c)    in Chrome (version 52), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

13.8 Blocking all cookies will have a negative impact upon the usability of many websites.

13.9 If you block cookies, you will not be able to use all the features on our website.

13.10 You can delete cookies already stored on your computer; for example:

(a)   in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b)   in Firefox (version 47), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and

(c)    in Chrome (version 52), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

13.11 Deleting cookies will have a negative impact on the usability of many websites.


14.    Data protection registration

14.1 We are registered as a data controller with the UK Information Commissioner's Office.


15.    Our details

15.1 This website is owned and operated by West London Waste Authority.

15.2 We are registered in England and Wales and our registered office is at West London Waste Authority Civic Centre, Lampton Road, Hounslow, TW3 4DN.

15.3 Our principal place of business is at West London Waste Authority Civic Centre, Lampton Road, Hounslow, TW3 4DN.

15.4 You can contact us:

(a)   by post, using the postal address given above;

(b)   by email, using info@westlondonwaste.gov.uk.